A Quiet Word
No forms in triplicate. No hold music. Just leave a message and somebody will be in touch.
By Letter
The Consigliere, c/o Nonna's Kitchen
An unmarked door
You'll know it when you see it
By Telephone
(555) KNO-WGUY
Tuesday through Saturday, between the espresso and the digestivo.
Response Time
Urgent matters: within the hour.
Everything else: when he feels like it.